Remote Support

Use Enclave SoS when an EOT technician asks you to start a remote support session.

Download Enclave SoS on the device that needs support.

Open the application from your Downloads folder.

Share the displayed 9-digit session code with your Enclave IT administrator.

Mac

Windows

Android

Open this page on the device that needs help. The download link selects the application for your device.

Need something else? Open a support ticket.

Only provide a session code to an authorized Enclave support technician assisting you with an active support request.

Managed operational services, Microsoft 365 administration, cybersecurity oversight, and responsive technology support.

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