Security & Continuity
Administration of security controls, backup oversight, and business IT continuity planning.
Service Coverage
EOT administers agreed security controls and coordinates backup oversight, recovery planning, and incident escalation. The proposal identifies the products, monitoring arrangements, and responsibilities included.
Identity & access
- Multifactor authentication, access reviews, and least-privilege recommendations
- Joiner, mover, and leaver access workflows
- Administrative role separation and account-security configuration
Device & network protection
- Endpoint protection deployment and administration using agreed products
- Patch oversight, configuration baselines, and firewall/Wi-Fi administration
- Security findings prioritized for remediation and vendor escalation
Backup & recovery oversight
- Backup requirements, retention, and recovery priorities documented
- Job monitoring and recovery-test coordination where contracted
- Recovery runbooks, dependencies, and service-restoration responsibilities
People & incident coordination
- Security-awareness guidance and phishing-risk reduction
- Incident reporting, triage coordination, and escalation to specialist vendors
- Continuity documentation and operational preparedness reviews
Equipment Ownership and Administration
Your business owns its equipment, subscriptions, accounts, and data. EOT administers the systems covered by your agreement using approved administrative access.
Before onboarding, we review supportability, licensing, remote connectivity, access permissions, and the responsibilities of your staff and vendors.
Service Onboarding Process
1. Environment Review
Understand your users, systems, vendors, business priorities, and current challenges.
2. Service Scope and Authorization
Define supported systems, access permissions, service coverage, responsibilities, and priorities.
3. Onboarding and Administration
Onboard approved systems, document the environment, and review changes as your needs evolve.
Service Requirements and Coverage
Do you guarantee that we won’t be breached?
No provider can guarantee prevention of every security incident. We help reduce exposure, maintain agreed controls, and coordinate response and recovery responsibilities.
Is this a 24/7 security operations center?
The monitoring products, staffing, alert-handling coverage, and escalation arrangements are defined in your agreement. Specialist managed detection or response services can be evaluated separately.
Can you certify regulatory compliance?
We can help implement and document agreed technical controls. Regulatory interpretations, certifications, legal advice, and formal compliance attestations require the appropriate qualified professionals.
Service Scope and Consultation
Services, support hours, response targets, monitoring coverage, tools, licensing, and project work are defined in your agreement. Hardware purchases, third-party subscriptions, and on-site installation are scoped separately.
